Return

14 days of delivery.
All items must be returned unused, unwashed, and undamaged, in their original condition, with all hangtags and labels intact.
Used items are not accepted for return.
If delivered in our signature box, items must be returned in the same packaging.

Exchanges

To receive a different size or colour, please return the original item and place a new order.

Request a return
To initiate a return, log in using the email address provided at the time of purchase, select the relevant order, and submit a return request.

A return shipping label will be issued within 24 hours and sent to the registered email address.

Approved refunds are issued to the original method of payment within 14 days after the returned item has been received and processed.

Return shipping costs

The customer’s responsibility and will be deducted from the refunded amount. Applicable rates are listed below.

How to

• Log in to your account using the email address provided at purchase.
  A password-protected link will be sent to your email.
• Select the relevant order and submit a return request, stating the reason for return.
• A return shipping label will be sent to your email within 24 hours. If you cannot find the email, please check your spam or junk folder.
• Print the label, attach it to the parcel, and return the item via PostNord or UPS, depending on your location.
  

Refunds are issued to the original method of payment once the return has been approved, within 14 business days.

Destination return fee

Sweden 100 SEK

EU incl. Monaco & Montenegro 15 EUR

Norway 150 NOK

Switzerland 20 CHF

United Kingdom 15 GBP

United States 20 USD

Canada 27 CAD




Not accepted for return

The following products are NOT accepted for return:

• Custom-made or special-order products with a signed agreement
• Used products
• Washed products
• Products damaged by the customer
• Products with odors such as smoke, perfume, or food
• Gift cards
• Products returned without original packaging
• Products returned after the return period has expired

For any questions regarding returns, please contact: clientservice@marinablanche.com.